Pass ServiceNow CSA exam questions - convert Test Engine to PDF
Pass Your CSA Exam Easily - Real CSA Practice Dump Updated Dec 04, 2021
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Read the ServiceNow CSA Exam Requirements below
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
ServiceNow Certified System Administrator professional salary
The Average Salary of a ServiceNow Certified System Administrator professional in
- Europe - 59854 EURO
- England - 52193 POUND
- India - 4990669 INR
- United State - 65109 USD
NEW QUESTION 73
ServiceNow is a single-instance, multiple tenant architecture?
- A. True
- B. False
Answer: B
NEW QUESTION 74
Which tool is used for creating dependencies between configuration items in the CMDB?
- A. Cl Class Manager
- B. CMDB Builder
- C. CI Service Manager
- D. CI Relationship Editor
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 75
When working on a form, what is the difference between Insert and Update operations?
- A. Insert creates a new record and Update saves changes, both exit the form
- B. Insert creates a new record and Update saves changes, both remain on the form
- C. Insert saves changes and exits the form, Update saves changes and remains on the form
- D. Insert saves changes and remains on the form, Update saves changes and exits the form
Answer: A
NEW QUESTION 76
Which term best describes something that is created, has worked performed upon it, and is eventually moved
to a state of closed?
- A. event
- B. task
- C. workflow
- D. report
Answer: B
NEW QUESTION 77
The baseline Service Catalog homepage contains links to which of the following components?
- A. Order Guides, Item Variables, and Workflows
- B. Record Producers, Order Guides, and Catalog Items
- C. Order Guides, Catalog Items, and Workflows
- D. Record Producers, Order Guides, and Item Variables
Answer: B
NEW QUESTION 78
What are the three components of a filter condition?
- A. Field, Condition, and Value
- B. Field. Operator and Value
- C. Condition. Operator, and Value
- D. Variable, Field, and Value
Answer: B
NEW QUESTION 79
What is a Notification?
- A. A tool for alerting users that events that concern them have occurred
- B. A message through Connect related to a Change Request
- C. An email file attachment
- D. A new Knowledge article created by a Business Rule
Answer: A
NEW QUESTION 80
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
- A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
- B. REQ (Number)>RITM (Number)>TASK (Number)
- C. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
- D. FULFILLMENT (Number)>RITM (Number)>TASK (Number)
Answer: B
NEW QUESTION 81
Which are valid Service Now User Authentication Methods? (Choose three.)
- A. Local database
- B. SSO
- C. LDAP
- D. XML feed
- E. FTP authentication
Answer: A,B,C
NEW QUESTION 82
Table Access Control rules are processed in the following order:
- A. any table name (wildcard), parent table name, table name
- B. parent table name, table name, any table name (wildcard)
- C. table name, parent table name, any table name (wildcard)
- D. any table name (wildcard), table name, parent table name
Answer: C
NEW QUESTION 83
Where can Admins check which release is running on an ServiceNow instance?
- A. Stats module
- B. Transactions log
- C. Memory Stats module
- D. System.upgraded table
Answer: A
NEW QUESTION 84
Which one of the following statements best describes the purpose of an Update Set?
- A. By default, the changes included in an Update Set are visible only in the instance to which they are applied
- B. By default, an Update Set includes customizations, Business Rules, and homepages
- C. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
- D. An Update Set is a group of customizations that is moved from Production to Development
Answer: C
NEW QUESTION 85
_______________ is a computer program running as a service; a physical computer dedicated to running one
or more services, or a system running a database.
Answer:
Explanation:
Server
NEW QUESTION 86
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
- A. Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
- B. Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to another instance
- C. Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
- D. Use the Baseline Update Set to store the contents of items after they are changed the first time
Answer: A
NEW QUESTION 87
Business Rules are used to enforce mandatory data on a form.
- A. True
- B. False
Answer: B
NEW QUESTION 88
What is a schema map?
- A. A schema map graphically organizes the visual task boards for the CMDB
- B. A schema map graphically displays the Configuration Items that support a business service
- C. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
- D. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 89
As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?
- A. A metric is used to measure and evaluate the effectiveness of IT service management processes
- B. A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.
- C. A metric is a time measurement used to report the effectiveness of workflows and SLAs
- D. A metric is a report gauge used on homepages to display real-time data
Answer: A
NEW QUESTION 90
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
- A. Assignment [assignment]
- B. Workflow [workflow]
- C. Task [task]
- D. Service [service]
Answer: C
NEW QUESTION 91
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