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NEW QUESTION # 138
Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.
What could the administrator do to troubleshoot the issue?
- A. Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
- B. Change the value with a Specific New Field Value so the Process Builder knows what value to look for.
- C. Check the Approval Process to make sure it is on the correct version.
- D. Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
Answer: A
NEW QUESTION # 139
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log In. The administrator would now like to look at how many users have successfully used it since It was rolled out.
What are two ways the administrator can get this Information?
Choose 2 answers
- A. Open the Login Access Policies In Setup which shows how many users are using MFA.
- B. Export Login History and filter based off of Authentication Method Reference,
- C. Create a new view In Identity Verification History, specifying Method.
- D. Run a session setting report, specifying login methods by user.
Answer: B,C
Explanation:
Salesforce Authenticator is an app that adds an extra layer of security for logging into Salesforce by requiring users to verify their identity using their mobile device after entering their username and password on Salesforce login page. To see how many users have successfully used Salesforce Authenticator since it was rolled out, an administrator can use two methods:
* A) Create a new view In Identity Verification History, specifying Method.
Identity Verification History is a tool that shows information about each identity verification event for users in your org, such as the date and time, the verification method used, the IP address, and the status of the verification. By creating a new view in Identity Verification History and specifying the method as Salesforce Authenticator, an administrator can see how many users have used the app to verify their identity when logging in. References:
https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.htm&type=5
* D) Export Login History and filter based off of Authentication Method Reference.
Login History is a tool that shows information about each login attempt for users in your org, such as the date and time, the username, the source IP address, the login type, and the status of the login. By exporting Login History as a CSV file and filtering based on the Authentication Method Reference column, an administrator can see how many users have used Salesforce Authenticator as their authentication method when logging in.
References: https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5
NEW QUESTION # 140
The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.
What should be implemented to prevent this conflict from happening?
- A. Review the setup audit trail prior to changes.
- B. Refresh the full copy sandbox daily.
- C. Test changes in a shared sandbox.
- D. Build automation and validation rules using screen flows.
Answer: C
Explanation:
A sandbox is a copy of a production org that can be used for development, testing, or training purposes.
Sandboxes allow administrators to make changes and test them without affecting the live production org. A shared sandbox is a type of sandbox that can be used by multiple users or teams to collaborate on development or testing projects. By testing changes in a shared sandbox, the AW Computing administrator team can avoid conflicts and errors when deploying changes to production. References:
https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_environments.htm&type=5
NEW QUESTION # 141
Service Entitlements in Service Cloud help you to: Select 3
- A. Verify if your customer is eligible for support.
- B. Define and maintain service contracts.
- C. Track your supplier performance.
- D. Track the service levels you provide to your clients.
Answer: A,B,D
NEW QUESTION # 142
AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to users in the Sales Manager role on the Account record pages.
how should this be accomplished?
- A. Filter component visibility for the Account ID.
- B. Create a new report and assign it to the component.
- C. Create a new page layout for the Sales Manager role.
- D. Filter component visibility for the Sales Manager role.
Answer: A
Explanation:
To embed a report chart on a record page, you need to use a lightning component that displays report charts.
You can filter the component visibility by setting conditions based on record fields, user attributes, or device type. In this case, you can filter the component visibility by matching the Account ID field on the report chart with the Account ID field on the record page. This will ensure that only the relevant data for that account is shown on the chart. References:
https://help.salesforce.com/s/articleView?id=sf.reports_embed_chart_lightning.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.app_builder_set_component_visibility.htm&type=5
NEW QUESTION # 143
The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.
Which dashboard feature should the Administrator use to meet this requirement?
- A. Dynamic dashboard
- B. Joined reports on a dashboard
- C. Dashboard Filter
- D. Matrix reports on a dashboard
Answer: B
NEW QUESTION # 144
An administrator has unchecked the "Enable contact pack creation" checkbox after users had created content packs. What is the impact of the change?
- A. Users can modify the description and title of existing packs.
- B. All existing content packs will be deleted
- C. The clone & customize button will continue to be available.
- D. Users can continue to edit the contents of existing packs.
Answer: A
NEW QUESTION # 145
Which two values roll up the hierarchy to the manager for Collaborative Forecasting?
Choose 2 answers.
- A. Opportunity amount
- B. Quota amount
- C. Product quantity
- D. Expected revenue
Answer: A
NEW QUESTION # 146
You have created a workflow to send email. However customer is complaining that they didn't received any alert. Workflow is running. How you will troubleshoot ? Choose 2
- A. Workflow Monitor
- B. System Audit Trail
- C. Email Log
- D. Debug Log
Answer: C,D
NEW QUESTION # 147
Northern Trail Outfitters has many users set up as system administrators to perform Salesforce Administration.
Which two functions would a delegated administrator be able to perform in order to help the existing Salesforce Administrator?
Choose 2 answers
- A. Manage custom objects and customize nearly every aspect.
- B. Set up users and password management.
- C. Make updates to permission set configurations.
- D. Configure updates to sharing rules.
Answer: B,C
Explanation:
A delegated administrator is a user who has been granted limited administrative privileges by an administrator through delegated administration groups. Delegated administrators can perform some administrative tasks without having full access to Setup.
Some functions that delegated administrators can perform are:
* A) Set up users and password management.
Delegated administrators can set up and manage users who belong to specified roles or territories, including creating, editing, freezing, and unlocking users; resetting passwords; assigning permission sets; and managing public groups. References:
https://help.salesforce.com/s/articleView?id=sf.admin_useradmin_delegated.htm&type=5
* D) Make updates to permission set configurations
Permission sets are collections of settings and permissions that can extend users' functional access without changing their profiles. Delegated administrators can make updates to permission set configurations if they have been granted access to manage users by an administrator. References:
https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_useradmin_delegated.htm&type=5
NEW QUESTION # 148
An Administrator is setting up a default schedule. The company sells widgets for $10 each and has yearly contracts to deliver them on a weekly basis. Customer pays on a quarterly basis. Which type of default schedule to be setup?
- A. Default Quantity and Revenue Schedule
- B. Default Revenue Schedule only
- C. Default Quantity Schedule only
- D. Default Delivery and Shipping Schedule
Answer: D
NEW QUESTION # 149
users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values in the Industry field.
What should the administrator use to resolve the issues?
- A. Flow Builder
- B. Business Processes
- C. Record Types
- D. Required Fields
Answer: C
Explanation:
record types allow administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By using record types for accounts and contacts at AW Computing, administrators can track their accounts and competitors on different record types with different fields on their page layouts. For partner accounts, they can also use record types to specify different values in the Industry picklist field. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 150
Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.
How should the administrator solve this issue?
- A. Create a new record type and page layout for Canadian customers, ensuring their pages look different.
- B. Modify the page layouts to move the Country field into its own section.
- C. Create an in-app guidance prompt for Canadian records.
- D. Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.
Answer: C
NEW QUESTION # 151
Your organization-wide defaults for access rights to Price Books are set to Use, but only Sales Reps should have access to Price Books, What should be your first step? * (1 Point)
- A. Change the organization-wide default setting to No Access.
- B. Change the organization-wide default setting to View Only.
- C. Leave the organization-wide default setting, but change the Sales Reps' access rights.
- D. Change the Sales Reps' access rights to Use.
Answer: A
NEW QUESTION # 152
When should an administrator apply a permission set to a user or group of users versus configuring the user's profile with the necessary access?
- A. When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.
- B. When an organization has opted out of using the standard profiles and created custom profiles.
- C. When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.
- D. When an organization's sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.
Answer: A
NEW QUESTION # 153
When an administrator enables customizable prebuilt entitlements, which three options are automatically created?
Choose 3 answers
- A. Three milestone types
- B. Three field updates
- C. One Warning Action
- D. One SLA process
- E. One escalation rulte
Answer: A,D,E
NEW QUESTION # 154
AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.
How should an administrator ensure the data is captured properly?
- A. Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.
- B. Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.
- C. Configure formula fields to reflect the close date of the opportunity.
- D. Create a new price book for service plans with term lengths.
Answer: B
Explanation:
A validation rule on the Opportunity Product object to require custom date fields based on the product family will ensure that the data is captured properly. A validation rule can check if the product family matches the service plan and if so, require the start and end date fields to be filled out. This way, AW Computing can capture the term length for each service plan sold. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5
NEW QUESTION # 155
An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.
What should the administrator consider about the order of execution for flows?
- A. The flows will execute in alphabetical order based on their names.
- B. The last created date of the flow will determine the order.
- C. The order of flow execution is unpredictable.
- D. The flow type will determine the order of execution.
Answer: C
NEW QUESTION # 156
Your support process is NOT based on individual service contracts. Which steps should you perform when setting up entitlements?
- A. Customize entitlements fields and the entitlements page layout
- B. Set up contract line items
- C. Set up service contracts
- D. Set up both service contracts and contract line items
Answer: A
NEW QUESTION # 157
In Collaborative Forecasting, what can a Forecast manager do? Choose 2.
- A. Ability to see all forecasts of the users below the Forecast hierarchy
- B. Ability to view opportunities of the users below the Forecast hierarchy
- C. Ability to assign users to forecasts in the Forecasts hierarchy
- D. Ability to edit opportunities of the users below the Forecast hierarchy
Answer: A,B
NEW QUESTION # 158
What components can be transferred from Sandbox to Production Org via change sets? Choose 2
- A. Field settings
- B. Email templates
- C. Account team roles
Answer: A,B
NEW QUESTION # 159
Universal containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all associations between the applicant and the position(s) that he or she has applied for are deleted.
How can this be accomplished?
- A. Create a many -to- many relationships using junction object with both positions and applicants as masters.
- B. Create a lookup relationship between applicants and positions with applicants as the parent.
- C. Create a master detail relationship between applicants and positions with applicants as the master.
- D. Create a custom object between applicants and positions with lookup fields on the junction to both the objects.
Answer: C
NEW QUESTION # 160
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Salesforce CRT-211 exam covers a range of topics, including data management, process automation, security and access, analytics and reporting, and integration with other systems. CRT-211 exam is comprised of 60 multiple-choice questions and is timed for 105 minutes. The test is administered by Salesforce and can be taken either in-person or online.
Free CRT-211 Test Questions Real Practice Test Questions: https://lead2pass.real4prep.com/CRT-211-exam.html