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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) Any B2C touchpoint, excluding B2B.
B) Web only.
C) WebSphere Commerce does not manage the customer experience.
D) Web, mobile, call center, in-store, and extended channels such as social networks.

2. What are the 2 Smart Applications examples for IBM Sterling CPQ?

A) CPQ Datamart and CPQ standard reports.
B) Approval sequence and Customer Ratings for dynamic approval limits.
C) Provides Discount Advisor for sales people and calculates Customer Ratings for dynamic approval limits.
D) Provides Discount Advisor for sales people and many CPQ related standard reports.

3. What are the solution capabilities of WebSphere Commerce platform?

A) Sell across direct and extended channels.
B) Both A and B.
C) Support for marketing and merchandizing across channels.
D) Manage enterprise wide product and customerinformation

4. What functionality supports Move Add Cancel Delete (MACD) process for service configurations?

A) Lock contracted prices.
B) All of the above
C) Comparison of current with new/changed configurations.
D) Execute date validations.

Solutions: