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HP Selling HP Business Service Management Solutions Sample Questions:

1. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) lowering total cost of ownership
B) return on investment
C) reduction in event rates
D) assured IT Infrastructure uptime
E) vendor and tool consolidation
F) operational and capital expense reduction

2. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of distributed systems
B) director of service management
C) director of mobile applications
D) director of operations

3. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

A) network operations center efficiency
B) demand consolidation
C) network automation
D) compliance and regulatory requirements

4. According to Gartner Research which IT processes are vital when implementing a strongly integrated HP APM solution? (Select two.)

A) process orchestration
B) virtual tracking
C) predictive analytics
D) infrastructure availability
E) deep application diagnostics

5. Which HP Operations Analytics capability addresses the "data complexity (how to make sense of all the patterns in the data collected)" pain point?

A) Vendor and tool consolidation @ business insight
B) Cost of operations, doing more with less
C) Proactive and predictive analysis

Solutions: