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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?

A) Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
B) Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
C) Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
D) Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.

2. The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users,unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers

A) Visible to Partner
B) Visible in Public Knowledge Base
C) Visible toEmployee
D) Visible to Guest User

3. A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharingrequirement?
Choose 2 answers

A) Customer Community Login User
B) Customer Community Plus Login User
C) Customer Community User
D) Partner Community User

4. Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Choose 2 answers

A) By automating quoting with Salesforce CPQ
B) BY automating partner tiering in Channel sales hierarchy
C) By automating partner lead routing
D) By automating partner entitlement assignment in Channel sales teams

5. What is a prerequisite for creating a user that has a Partner Community license?

A) The ''Enable as Partner'' action must be present on the Account page layout.
B) Select ''Enable as Partner'' in the Experience Workspace.
C) Ensure that the partner user has the '' Enabled as partner'' permission set.
D) The Enable as Partner'' action must be present on the User page layout.

Solutions: