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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration of OS X 10.9 | |
| Topic 2: Applications and Processes Management | |
| Topic 3: Troubleshooting and Support Techniques | |
| Topic 4: Network Configuration and Services | |
| Topic 5: User Accounts and File Systems | |
| Topic 6: System Administration and Maintenance |
Apple OS X Support Essentials 10.9 Sample Questions:
1. How does the OS X built-in firewall work?
A) The OS X built-in firewall inspects each incoming network connection to determine if it's allowed. Connections are allowed or denied on a per-application basis.
B) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
C) Network services are established using a common network protocol. The protocol
specifies which TCP or UDP port number is used for communications.
D) The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.
2. You can configure Time Machine to delete versions of files as soon as they reach a specified age.
A) False
B) True
3. The OS X Recovery system provides access to Restore System From Time Machine Backup, Install/Reinstall OS X, Get Help Online via Safari, Disk Utility, Startup Disk, Firmware Password Utility, Network Utility, Terminal, and Reset Password.
A) What does the diagnostic reporting feature do?
B) Which items aren't loaded when OS X Safe Boots?
C) Which changes are made when OS X Safe Boots?
D) What utilities are available when started up from OS X Recovery?
4. The function of journaling in the Mac OS Extended (Journaled) file system is to ________.
A) protect volume structure integrity in cases of unexpected shutdown
B) provide a backup of user files
C) provide support for resource forks, extended attributes, and metadata
D) provide support for Spotlight searches
5. How do you engage Quick Look? Which applications support it?
A) The Activity Monitor application is used to monitor open processes and applications.
B) Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.
C) The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
D) You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |
