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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Which tool within Oracle Fusion CRM enables business analysts and administrators to customize and extend Oracle Fusion CRM applications, reports, and analytics changes directly from the Fusion CRM application?

A) Reports and Analytics
B) Oracle Composer
C) Setup and Maintenance
D) Oracle Application Composer
E) Customization Manager

2. Your company currently limits product groups by customer type. In addition to customer type, your company has determined that product groups should also include a physical eligibility, and has decided to base this on postal code.
While attempting to add the Postal Code Eligibility rule, Fusion returns an error.
Identify the issue that would cause this error.

A) Physical and marketing eligibility rules cannot be combined.
B) The children product, groups are not set to inherit rules from the parent product group.
C) The physical eligibility's life-cycle phase has been incorrectly set.
D) The postal code data has been incorrectly configured within the Fusion application.
E) Oracle Fusion cannot limit eligibility by postal code.

3. A customer has deployed Oracle Fusion Lead Management for their lead management activities. The customer wants o use assessment templates to follow up on qualified leads to gather additional information from customer/prospects, and to provide consistent guidance to sales resources to move the leads further along the sales cycle.
What are the three points to be considered while creating the Assessment templates?

A) sales methodology
B) responses and interactions
C) Task templates
D) Ratings
E) questions, questiongroupsand weightages

4. Identify the three true statements about the Cube in territory Management.

A) It is not a product of dimension members defined for territories.
B) It is a product of dimension members defined for territories.
C) It enables the metrics information for territories.
D) It never enables the metrics information for territories.
E) It is a product of enabled dimensions.

5. A sales representative has Full access to an opportunity, and would like to change the opportunity's original owner manually. What type of access to the opportunity will the on owner have after the change?

A) The previous owner stays as a non primary team member, unless manually removed from the team.
B) The previous owner stays as one of the opportunity owners, along with the newly assigned owner, and cannot be manually removed from the team.
C) The previous owner stays as a non-primary team member and cannot be manually removed from the team.
D) The previous owner will have full access to the opportunity.
E) The previous owner slays as one of the opportunity owners, along with the newly assigned owner unless manually removed from the team.

Solutions: