Salesforce NP-Con-102 real exam prep : Salesforce Certified Nonprofit Cloud Consultant (NPC)

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 27, 2026
  • Q&As: 127 Questions and Answers

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionObjectives
Case Management and Service Delivery- Service and Case Tracking
  • 1. Service Outcomes Tracking
    • 2. Case Intake and Routing
      Nonprofit Cloud Fundamentals- Salesforce Nonprofit Cloud Data Model
      • 1. Households and Affiliations
        • 2. Account and Contact Relationships
          Reporting, Analytics, and Integration- Integration Concepts
          • 1. Salesforce Ecosystem Integration
            • 2. External System Data Flow
              - Reporting and Dashboards
              • 1. Data Visualization
                • 2. Nonprofit KPI Reporting
                  Program and Service Management- Program Lifecycle Management
                  • 1. Program Design and Delivery
                    • 2. Participant Tracking
                      Fundraising and Engagement- Donor Management
                      • 1. Donations and Soft Credits
                        • 2. Campaign and Engagement Tracking

                          Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

                          Question 1

                          A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?

                          A. Formula field
                          B. Roll-up summary field
                          C. Customizable rollups
                          D. AppExchange app


                          Question 2

                          A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?1

                          A. Manage Encryption Keys system permission3
                          B. View All Contact object permission5
                          C. View Encrypted Data system permission4
                          D. View All Data system permission2


                          Question 3

                          A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?

                          A. Affiliation
                          B. Contact
                          C. Account
                          D. Relationship


                          Question 4

                          A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger Starter Edition. The nonprofit requires export of all pledges when they are booked. Which solution should the consultant recommend?

                          A. Set "Pledged" stage to "Committed" in Stage to State Mapping.
                          B. Use Flow to create Ledger Entries on Opportunity update.
                          C. Set "Pledged" stage to "Finalized" in Stage to State Mapping.
                          D. Upgrade to Accounting Subledger Growth Edition.


                          Question 5

                          A consultant is engaged by a nonprofit organization that wants to implement Nonprofit Cloud to digitize its siloed processes. Currently, the processes are comprised mostly of spreadsheets, notepads, and inboxes. The organization wants to have a fixed budget and a fixed scope of work (SOW). The organization already understands what is required and will clearly define all deliverables upfront. Which project management methodology describes the organization approach?

                          A. Agile
                          B. Waterfall
                          C. Kanban


                          Solutions:

                          Question 1
                          Answer: C
                          Question 2
                          Answer: C
                          Question 3
                          Answer: B
                          Question 4
                          Answer: A
                          Question 5
                          Answer: B

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