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Reference: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/pl-900
Demonstrating the Power Virtual Agents Capabilities (10-15%)
- Describing Power Virtual Agents capabilities
The subtopic encompasses such skills as describing the use cases for Power Virtual Agents; describing where you can publish chatbots; describing entities, actions, and topics.
- Building and publishing a fundamental chatbot
Within this subcategory, the students need to have the skills in developing a chatbot; creating a topic; calling an action; testing a chatbot; publishing a chatbot; monitoring chatbot utilization; monitoring chatbot performance.
