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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is happening to an organization's business network?

A) Changing from the ground up
B) Creating new sales potentials
C) Delivering on new promised Web 2.0 ideas
D) Related computer systems are only involved

2. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?

A) Blogs
B) Wikis
C) Communities
D) Forums

3. Three good targets for Networking Your Business Processes are: Marketing and Customer Service, Product and Service Development, and ____________.

A) Accounting
B) Security
C) Operations and Human Resources
D) Manufacturing and Supply Chain Management

4. Which IBM product delivers a broad set of powerful social capabilities that are tightly integrated?

A) IBM Lotus Symphony
B) IBM Connections
C) IBM Lotus Protector
D) IBM Tivoli Manager

5. Who cares about Social Business at your customer site?

A) HR, Finance, Marketing, R&D, and Executives can all have different input and requirements for Social Business.
B) Only IT should control the requirements and specifications for Social Business.
C) Selling software and services should be your prime concern, not what the customer needs
D) Social Business strategy is not affected by internal requirements.

Solutions: