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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Strategy & Solution Design | 25% | - Matching Solutions to Workflows - Post-Sales Support Overview - ROI and TCO Analysis |
| Value Proposition & Customer Needs | 25% | - Security and Compliance Advantages - Identifying Business Requirements - Cost and Efficiency Benefits |
| HP Document Solutions Portfolio | 30% | - HP LaserJet and PageWide Products - Document Management and Workflow Solutions - MFPs and Digital Sender Solutions |
| Competitive Positioning | 20% | - Addressing Objections - Differentiators vs Competitors |
HP Selling HP Document Solutions Sample Questions:
1. Why might a customer deploy a job accounting solution?
A) to increase productivity by improving workflow
B) to understand who is printing what and the costs that are involved
C) to manage contracts and supplies acquisition
D) to account for print output from Enterprise Resource Planning (ERP) solutions
2. Which elements make up the workflow category for HP's document solutions?
A) security, HP Universal Print Driver, host printing, device extension, hardware
B) job accounting,device management, asset management, archiving
C) content capture, forms automation, content management, LANFax, HP output management
D) forms automation, content management,document management systems, personal printing
3. What is an important security pain point for any organization's print management infrastructure?
A) lack of control that makes it impossible to directly bill high print users
B) print output and workflow between users and devices that are at risk
C) lack of control that makes it impossible to control color and special media usage
D) workflow bottlenecks that create processing delays
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B |
