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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Your client is concerned about replacing a personal printer that is used to print confidential information with an HP MFP that is available to other employees. Which feature can address this customer's concernsabout security?

A) private job
B) individual mailboxes in the output tray
C) proof and print
D) hard disk storage

2. What does bundling of products involve?

A) making sure all products arrive at the destination at the same time
B) putting all the products in one shipping package
C) creating a package of accessories to offer at a single price
D) offering two devices for the price of one

3. What is an advantage of a contractual sale?

A) It has a short cycle,
B) It requires the lowest time investment of all sales methods
C) It has higher margin potential than other sales methods
D) It involves only the sales person and the IT manager

4. What is one way to research a client's regulations, challenges, and concerns?

A) interview the client's customers
B) talk to the previous sales person who serviced the account
C) call your client's competitors and ask questions
D) find and study its trade association's website

5. Why is understanding the meaning of color important?

A) to select colors similar to a competitor's colors
B) to select colors that are easily available in the print market
C) to avoid sending the wrong message to your customers
D) to pick the colors that best match the user's personality

Solutions: