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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which ongoing challenges does a business manager face?

A) expense control, investment planning, sales, and administration
B) cash flow, competitor activity, customers, and market share development
C) sales growth, customer handling, administration and know-how, and expertise
D) financial management, production planning, quality of goods, and stock control

2. What is a characteristic to look for in a potential imaging and printing customer?

A) reduction of jobs
B) no change in industry
C) concentration of knowledge workers
D) stable workforce (not growing)

3. Which phrase describes real-world performance?

A) the ability of a printer to collate and staple without jamming
B) the total printing process, from clicking Print, to a finished page in the output bin
C) the total cost of ownership, including memory and accessories
D) the movement of a print job through the network

4. What is a key reason that HP has a reputation for reliability?

A) fewer product cycles
B) industry-leading service and support
C) stronger plastic framework
D) rigorous testing

5. What is most important to remember about both transactional and consultative sales?

A) You should focus primarily on volume of sales.
B) You should minimize time spent with customers.
C) You should focus only on your margin.
D) You should focus on your customer's business problems.

Solutions: