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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?

A) IT Strategy Committee
B) Services Governance Committee
C) Board of Directors
D) Architecture Committee

2. The first phase of new ITaaS service introduces the offering to 10% of the engineering organization. The IT organization leverages the management tools used in their traditional data center processes to provide visibility into silos and control of the infrastructure. They also have adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs.
The IT organization is concerned about the extensive amount of time and resources spent determining the cause of the issue.
What is the most likely reason it takes more time than expected to resolve the problem?

A) The complex nature of orchestration and automation makes problem identification and root cause analysis unlikely.
B) The cultural hurdles that span organizational silos have not been addressed and resolved.
C) The legacy management tools do not have the capability to provide a holistic view of the service instance
D) The expertise of the service desk personnel is inadequate to properly handle service related issues

3. A manufacturing company hired you to help them in their journey to a hybrid cloud. You conduct an assessment and recommend migrating several existing Tier 2 applications to a public cloud provider. You must work within the following constraints:
-Migration can be performed only during weekends -Only limited downtime is acceptable -The configuration of the host and applications cannot be changed -The company needs to keep the costs as low as possible -Although there are no specific performance requirements, they are concerned about the quality
of the user experience
Which solution best addresses these needs?

A) Layer 2 extension with dedicated link and WAN optimization
B) Layer 2 extension with VPN connection over Internet with WAN optimization
C) Layer 3 connection over Internet with QoS
D) Layer 3 connection over Internet with WAN optimization

4. An enterprise is beginning its journey to IT-as-a-Service (ITaaS), and has retained a Cloud Architect to assist them. An assessment of their current environment has already been completed and a gap analysis has been done.
What should the Cloud Architect recommend to determine if business activities are aligned with strategic vision?

A) A Controls Matrix
B) A Balanced Scorecard
C) Right-Sourced Workloads
D) ITaaS Organizational Readiness Assessment

5. An enterprise has decided to implement a new service that will process credit card information.
They will deploy this service within a hybrid cloud.
Their public cloud provider claims to be PCI DSS compliant. The enterprise wishes to implement a service that is PCI compliant with the least amount of effort. The service is protected by a policy based intrusion detection system. Cardholder data is securely transmitted to the web interface.
Which additional design elements would best be suited for this implementation?

A) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is only stored in the public cloud provider's systems using AES 128 encryption.
B) The card number is masked as it is typed and is immediately encrypted and securely sent to both the credit card processing system and to the private cloud for historical tracking and reporting only.
C) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is stored using AES 128 encryption within the public cloud provider or within the private cloud, depending on the location of the service.
D) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. No credit card information is stored within the application.

Solutions: