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Apple SUP-2026 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Software, Apps, and Content Management | 9% | - Operating system fundamentals
|
| Users and Authentication | 7% | - Apple Accounts and Managed Apple Accounts
|
| Networking | 7% | - Connectivity technologies
|
| System Diagnostics and Troubleshooting | 9% | - Recovery and diagnostic tools
|
| Privacy and Security | 8% | - Privacy controls
|
Apple Device Support Sample Questions:
1. Which two of these conditions are required to automatically sync Safari profiles between devices?
(Select two.)
A) "Website tracking: Prevent cross-site tracking" is turned on.
B) Private Browsing is turned off.
C) Safari is turned on in the iCloud section of Apple Account settings.
D) Devices use complex passwords.
E) Devices are signed in with the same Apple Account.
2. How can a system report help when you contact Apple Support?
A) It automatically reports damaged hardware components before you call.
B) You can send it to assist the support technician with system configuration details.
C) It grants Apple Support remote access to your Mac.
D) It encrypts all user data and uploads it to iCloud for Apple to review.
3. Where can you save a recovery diagnostics file? (Choose the best answer.)
A) /Users/Shared
B) External storage
C) Macintosh Data
D) /var/root/Documents
4. You turn on your Mac, and a folder with a question mark appears.
Which macOS Recovery app do you use to troubleshoot this issue?
A) Share Disk
B) Disk Utility
C) Startup Security Utility
D) Apple Diagnostics
5. A user has an external storage device. They can read files from the external storage device, but they can't write to it from their Mac. Which drive format could prevent writing to an external storage device from the user's Mac?
A) MS-DOS (FAT32)
B) macOS Extended (Journaled)
C) exFAT
D) NTFS
Solutions:
| Question # 1 Answer: C,E | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
