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Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Introduction to the Appian Platform | 24% | - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Design the user experience (in collaboration with the development team) - Identify the purpose of each Appian object - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Recognize role-based application security - Recognize different Appian user experiences - Describe common Appian use cases (platform capabilities) |
| User Story Creation | 14% | - Work with the Product Owner in managing product backlog - Illustrate the standard user story format - Categorize user stories and collect appropriate requirements based on categorization - Identify the story status (e.g., Draft, Defined, Done) - Explain the different components of a story (e.g., description, acceptance criteria, dependency) |
| Requirements Gathering | 20% | - Describe techniques for eliciting requirements (interviews, workshops, observation) - Identify key stakeholders and their roles in the requirements process - Document and validate business requirements - Translate business needs into Appian-specific requirements - Identify and manage requirement dependencies and constraints |
| Appian Software Development Lifecycle (SDLC) | 22% | - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Recognize the roles and associated responsibilities of team members - Evaluate the test scenario before user acceptance testing (UAT) - Identify use cases for various environments - Explain the different agile scrum ceremonies - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Differentiate between various stages of the Appian SDLC |
| Business Process Modeling | 20% | - Identify common Business Process Model Notation (BPMN) elements - Identify automation opportunities from a given process - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Explain the most common gateway types in the Appian Process Modeler - Describe the benefits of creating a future state process model with SMEs - Specify which nodes would or would not be used in a given scenario - Illustrate the best method to clearly define user roles when creating a process model diagram |
Appian Certified Analyst Sample Questions:
1. Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?
A) Gateways
B) Activities
C) Events
D) Flows
2. A given user story has a description and an acceptance criterion.
Which two other things are needed to mark the story as ready?
A) Sprint number
B) Estimation
C) Developer assignment
D) Priority
3. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?
A) Provide a task after the order email was received asking the team to check the order status and select the next step option
B) Review the emails and attachments using trained artificial intelligence to extract order data information
C) Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
D) Prompt the order management team members with a task to create an order in the CRM platform
4. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
A) Use the find functions to search for certain keywords in the text body and route accordingly
B) Integrate with a translation service to route accordingly
C) Build in a review task for a user to evaluate and route accordingly
D) Integrate with a natural language processing system to categorize the user's needs and route accordingly
5. An agile team has a user story at the top of its backlog. It reads:
"As a Hiring Manager, I want to be able to filter all of the candidates who have applied to my department's job posting in the last week so that I can schedule interviews for the qualified candidates." This story does not meet the team's Definition of Ready (DoR) as filter criteria are being determined.
What is the status for this user story?
A) Ready for quality assurance (QA)
B) Done
C) Pending
D) Ready for Development
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
