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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

1. Which procedure should be completed before upgrading an Avaya Contact Recorder to version 11.0?

A) Apply any existing software hot fixes
B) Back up the recorder's MS SQL database
C) Start the Avaya Contact Recorder Service
D) Backup the recorder's postgres database

2. Which command backs up the postgres database on Avaya Contact Recording Linux server?

A) Pg_backup - - format = c - compress = 5 eware > backup filename *
B) *backup_postgress > backup filename*
C) *pg_dump - - format = c - - compress = 5 eware > backup filename*
D) *pg_backup_postgres > backup filename

3. Your customer needs a solution for their Avaya Contact Recorder. They currently have an Avaya Contact Recorder master and three slaves.
Which action can your customer take to turn their solution into a high resiliency solution?

A) Add an Avaya Contact Recorder TDM server.
B) Add an Avaya Contact Recorder standby.
C) Add another Avaya Contact Recorder master.
D) Add another Avaya Contact Recorder slave.

4. You are installing the Linux version of an Avaya Contact Recorder, and you have installed the operating system using the required Kickstart script.
Which two accounts should you check before you continue with the application installation?
(Choose two)

A) User account: witness
B) User account administrator
C) User account: verint
D) User account: root

5. A technician has successfully completed installing the IBM Cognos Reports server. The
IBM Cognos Reports URL is launched, and the success of the installation needs to be
verified.
Which login credential should be supplied so the login can occur?

A) Ws_admin with password CS
B) eqadmin with password passion
C) as with password Avaya1
D) radmin with password FramLiner787
E) Eyr_contact7K with password Avaya1

Solutions: