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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning and Design | 60% | - Product Catalog Design
|
| Delivery | 16% | - Validation
|
| Discovery | 24% | - Architecture Assessment
|
Salesforce Communications Cloud Accredited Professional Sample Questions:
Question 1
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.
A. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
B. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
C. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
D. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
Question 2
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
A. Supported by digital commerce API
B. Service Continuity
C. Migrating in/out from bundle offer
D. Customer can choose their plan from all pricing books.
E. History of subscription updates and traceability
Question 3
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?
A. Use platform events and GetAsset API
B. Use an on-demand data pull from communication cloud using REST API from servicer assurance
C. Use a Bulk API connector via middleware
D. Use industry order management to inform the assurance platform as a part of the orchestration plan
Question 4
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
A. The product Service sold has a recurring charge
B. The product/service sold is high volume, one time billing event, such as a pay per view
C. The Product sold is a device accessory such as phone case
D. The product services sold can undergo future attribute changes
E. The product services sold will have child features added in the future
Question 5
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
A. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
B. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
C. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
D. Configure a Callout Orchestration item using the enhanced system interface
Solutions:
| Question 1 Answer: D | Question 2 Answer: B,C,E | Question 3 Answer: D | Question 4 Answer: D,E | Question 5 Answer: B |
