Microsoft 74-338 real exam prep : Lync 2013 Depth Support Engineer Exam

  • Exam Code: 74-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: May 29, 2026
  • Q&As: 114 Questions and Answers

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support Microsoft Lync Server 2013 servers in your customer's network.
The network includes wired and wireless networks.
The network is configured to support Microsoft Lync Mobile users who have mobile devices that are running Microsoft Lync 2010 for iPhone. Users of Lync 2010 for iPhone report that they are unable to receive push notifications when they are connected to the company's internal network. They are able to receive push notifications when they are connected to their cellular network. You need to diagnose why these users cannot receive push notifications. What should you do?

A) Run the Test-CsPhoneBootstrap cmdlet.
B) Run the Test-CsFederatedPartner cmdlet.
C) Open a Telnet session to port 5223.
D) Run the Test-CsMcxP2PIM cmdlet.


2. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8, and all use Lync 2013. Users report that they are unable to share Microsoft PowerPoint presentations with users who are using certain mobile devices. They also report that they are unable to scroll through a PowerPoint presentation independent of the presentation itself. You need to ensure that while they are in conferences, users are able to share PowerPoint presentations with users who are using mobile devices. You also need to ensure that users are able to scroll through PowerPoint presentations. What should you do?

A) Install an Office Web Apps Server on a server that is running Office 2013 and configure Lync Server 2013 to communicate with Office Web Apps.
B) Configure a new conferencing policy and enable the AllowMultiView.
C) Install an Office Web Apps Server on a server and configure Lync Server 2013 to communicate with Office Web Apps.
D) Install Office 2013 for all users and instruct them to use PowerPoint 2013.


3. You support a customer who is upgrading from Lync 2010 Group Chat to Lync 2013 Persistent Chat. Users are Session Initiation Protocol (SIP) enabled members of a single Active Directory Domain Services (AD DS) domain. Group Chat clients connect by using a well-known user named [email protected]. The Lookup service registers
with the Lync server to receive incoming requests.
Your customer's Persistent Chat pool fully qualified domain name (FQDN) is named pchatpool.litwareinc.com. When users sign out of Lync and then sign in again by using the Lync 2010 Group Chat client, they are able to access their data without needing to change any configuration. You need to configure Lync Server 2013 persistent chat to support legacy Group Chat clients. Which cmdlet should you run?

A) Set-CsPersistentChatRoom -Identity IT -Presenters
@{Add="sip:ocschat(g)litwareinc.com"}
B) New-CsTrustedApplicationEndpoint -Applicationld pchat -
TrustedApplicationPoolFqdn pchatpool.litware.com -SipAddress sip:
[email protected]
C) $cred1 = Get-Credential "litwareinc\pilar" $cred2 = Get-Credential
"litwareinc\ocschat"
Test-CsPersistentChatMessage -TargetFqdn pchatpool.litwareinc.com -
SenderSipAddress "sip:[email protected]" -
SenderCredential
$cred1 -ReceiverSipAddress "sip:ocschat@)litwareinc.com" -
ReceiverCredential $cred2
D) New-CsPersistentChatEndpoint
-SipAddress
sip:[email protected] -
PersistentChatPoolFqdn pchatpool.litware.com


4. You support a datacenter that runs Microsoft Lync Server 2013 with Enterprise Voice (EV). The company has opened two new satellite branches and configured one with a Survivable Branch Appliance (SBA) and the other with a Survivable Branch Server (SBS). Neither branch has a DNS server. A wide area network (WAN) outage occurs and EV stopped working for the branch users. You need to ensure that EV functionality continues in the event of WAN outages. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 55 on the branch site's DHCP server.
B) Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 60 on the branch site's DHCP server.
C) Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 120 on the branch site's DHCP server to point to the fully qualified domain name (FQDN) of the SBA or SBS.
D) Enable backup Registrar discovery by configuring the SBA or SBS to respond to Dynamic Host Configuration Protocol (DHCP) 120 queries.


5. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend 1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors.

You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) Run the Invoke-CsPoolFailOver cmdlet.
B) From the Front End Server, create the inbound rule on the firewall.
C) Run the Test-CsDatabase cmdlet.
D) From the mirror Back End Server, create the inbound rule on the firewall.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: C,D
Question # 5
Answer: C

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