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Cisco 640-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Cisco Unified Communications Architecture | 20% | - Unified Communications components and models - Voice gateways and PSTN connectivity - Signaling and media protocols (SIP, H.323, MGCP, SCCP) |
| Maintenance and Troubleshooting | 10% | - Common issues and resolution - Monitoring and diagnostic tools |
| Cisco Unified Communications Manager Express (CME) | 35% | - IP phone registration and configuration - Basic configuration and setup - Dial plan and call routing - Telephony features and services |
| Cisco UC500 Series | 15% | - GUI-based configuration and management - System overview and deployment - Integrated voice and data services |
| Cisco Unity Express | 20% | - Voicemail and auto-attendant configuration - Installation and integration with CME - User and mailbox management |
