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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:

1. You are a licensing specialist.
Your customer has 400 desktops. The desktops run Microsoft Windows XP Professional, which was acquired through a Select License agreement with Software Assurance
Membership. Windows XP Professional is the company standard, and it must run on all desktops. One hundred of the desktops rely on a third-party product that can run only on
Windows 2000 Professional.
You need to recommend the most cost-effective way for your customer to license Windows
2000 Professional.
What should you recommend?

A) Acquire both Virtual PC 2004 and additional Windows XP Professional upgrade licenses through the companys existing Select License agreement.
B) Acquire Virtual PC 2004 through the companys existing Select License agreement.
Acquire a full Windows XP Professional license through an Original Equipment
Manufacturer (OEM) channel.
C) Acquire Virtual PC 2004 licenses through the companys existing Select License agreement.
D) Acquire Virtual PC 2004 licenses through the companys existing Select License agreement. Acquire a full Windows 2000 Professional license through an Original
Equipment Manufacturer (OEM) channel or through a retail channel.

2. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend a new software acquisition model for Proseware, Inc. Which two factors most influence the companys need to change its software acquisition model?
(Choose two.)

A) the need to increase the security of the network
B) the need to reduce up-front licensing costs
C) the expected increase in sales
D) the goal to stay current on server technology
E) the need for additional technical support

3. What are the characteristics of a qualified desktop?

A) Any personal computers and similar devices used to do work for the company and capable of running enterprise products.Not included are computers running as a server only, computers running line-of-business software only, and systems running an embedded operating system.
B) Any personal computers and similar devices used to do work for the company and capable of running enterprise products. Included are computers running as a server only, computers running line-of-business software, and systems running an embedded operating system.The devices must be purchased by the company during the term of its licensing agreement.
C) Any personal computers and similar devices used to do work for the company and capable of running enterprise products. Included are home computers and mobile devices.
Not included are computers running as a server only, computers running line-of-business software only, and systems running an embedded operating system.
D) Any personal computers and similar devices used to do work for the company and capable of running enterprise products.Included are computers running as a server only, computers running line-of-business software, and systems running an embedded operating system. The devices must have a Microsoft Windows operating system.

4. You are a licensing specialist. Your customer is Litware, Inc., a large company that has
15,000 employees.
Company Background
Litware, Inc. has 15 locations in North America and six locations in Europe and Asia. The companys two divisions are the custom software division and the hosting services division.
Both divisions are experiencing significant sales growth.
The custom software division creates custom software solutions that account for 75 percent of the total revenue for Litware, Inc. The hosting services division offers Microsoft
Exchange and Web hosting services for customers around the world. The company frequently adds 1,000 developers and testers for up to 28 months to work on specific projects.
Network Description
The custom software division creates highly integrated solutions by using Microsoft SQL
Server. The solutions must be delivered and deployed by using custom installation media.
In the past, Litware, Inc., purchased SQL Server through Full Package Product (FPP). This purchasing method no longer meets the companys solution deployment needs.
The hosting services division has one server farm that contains 500 servers. These servers run Microsoft Windows Server, Microsoft Exchange Server, Microsoft Operations Manager
Server, Microsoft Systems Management Server, and Microsoft Internet Security and
Acceleration Server. These applications are licensed through the companys current Select
License agreement.
Current Licensing Solution
Litware, Inc. has no established purchasing procedures. Each location has a different set of desktop products.
The offices in Europe and in Asia acquire software licenses under Open License and
FPP purchases. The offices do not have Software Assurance for the servers or the desktops.
The offices in North America acquire software licenses through a Select License agreement that has Software Assurance for the servers.
Business Goals
The companys executive team suspects that the various locations do not keep track of software purchases and could not prove ownership if the company is audited. The team wants to standardize all desktops.
End of repeated scenario
You need to identify the current software acquisition model for Litware, Inc. Which model should you identify?

A) decentralized software decision-making and centralized purchasing
B) decentralized software decision-making and decentralized purchasing
C) centralized software decision-making and decentralized purchasing
D) centralized software decision-making and centralized purchasing

5. You are a licensing specialist. Your customer is City Power & Light, a company that manufactures and sells electrical devices.
Company Background
The company headquarters are in Tampa, Florida. The company has one retail store in
Tampa and one retail store in Miami. The information technology (IT) department in Tampa manages the software for all locations.
Network Description
The company has 400 employees who use 400 desktops. The desktops run either
Microsoft Windows 98 or Windows 2000 Professional. The employees use Microsoft
Exchange Server 5.5 for e-mail. The network contains 15 server computers that run
Windows NT Server 4.0. One hundred users access four single-processor servers running
Microsoft SQL Server 7.0.
Business Goals
The IT department has the following goals:
Upgrade the Windows 98 desktops to Microsoft Windows XP Professional.
Standardize all servers so that they use the same software.
Upgrade the 400 desktops to Windows XP Professional.
Upgrade the e-mail server to Exchange Server 2003, and implement Microsoft
Outlook Web Access.
Upgrade the SQL servers to SQL Server 2000.
Ensure that no unlicensed Microsoft software is being used.
City Power & Light plans to hire five new developers to work on internal applications. The company needs to acquire Microsoft Visual Studio for the new developers.
City Power & Light also needs to upgrade all computers for the lowest possible cost. The company has only enough budget to upgrade half of the desktops and servers. The software refresh cycle is five years.
End of repeated scenario
You need to recommend the most appropriate overall licensing solution for City Power &
Light. Which solution should you recommend?

A) Open Volume agreement with Software Assurance
B) Select Agreement without Software Assurance
C) Select Agreement with Software Assurance
D) Open Volume agreement without Software Assurance

Solutions: