Salesforce Arch-301 real exam prep : Salesforce Certified B2B Solution Architect

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Salesforce Arch-301 Exam Syllabus Topics:

Salesforce Certified B2B Solution Architect Sample Questions:

1. A team at Universal Containers (UC) is currently working on an initial release of Service Cloud. However, UC's management team is very enthusiastic about new features of the platform and wants to go to market with the new Service Cloud solution as soon as possible. The current objective of their initial Service Cloud release is mostly about managing their case workload and case assignment processes. A Solution Architect is called into a management meeting and asked when UC can go live with automated chatbots, Einstein case classification, and CRM Analytics for data insights.
How should a Solution Architect respond to the management team considering their request for these new capabilities'?

A) Agree that the new features are crucial to the success of the initiative and swap parts of the current scope for the most innovative feature.
B) Explain the long-term vision and roadmap, and thenpropose a logical phasing in which the planned minimum viable product (MVP) is the first step on the journey that will eventually include the desired features.
C) Agree with the management team to postpone the go-live and increase the scope to include the desired features.
D) Explain to the management team that these features are still evolving and that it is best to wait a few releases so that they are stable before starting to use them in production.

2. Universal Containers (UC) is currently utilizingSalesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will oftenask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

A) Generate a new profile that grants access to the Order object and assign it to the field service users.
B) Provide the field service team with CPQ licenses to view Order data.
C) Generate a new permission set that grants access to the Order object andassign it to the field service users.
D) Provide the field service team witha Sales Cloud license to view Order data.

3. Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.
Which document should the Solution Architect ask for to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation?

A) A future state roadmap detailing all of the implementation phases
B) A MuleSoft Application Document complete with integration patterns
C) A Salesforce ERD Document complete withfield definitions
D) A Reference Architecture Diagram complete with system of record notation

4. Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
What should a Solution Architect recommend to meet UC's business requirements?

A) Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3B2B Commerce
B) Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: B2B Commerce
C) Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: B2B Commerce
D) Phase 1: Sates Cloud -- Phase 2: B2BCommerce -- Phase 3: Salesforce Field Service

5. Northern Trail Outfitters (NTO) is running amulti-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.
What should be a Solution Architect's first recommendation?

A) NTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.
B) NTO should set up an Operations team within ITto ensure proper management of the integrations going forward.
C) NTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.
D) NTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.

Solutions: